REFUND/CANCELLATION POLICY & TERMS & CONDITIONS
Should you need to cancel your trip, please inform us by emailing us at tours@cigalacycling.com
When booking your trip, a deposit is collected.
Deposits for cycling holidays are not refundable.
Non refundable are also events/gran fondo entry registrations.
Balances are collected 31 days (via card or bank transfer - no other payment methods such as installments, one4all etc are allowed) from the departure date, and are subject to the following cancellation policy:
- For cancellations made between the deposit date and 31 days prior departure, a full credit of your balance (not including the initial deposit) will be carried forward for a future trip, to be used within two years.
- For cancellations made fewer than 31 days before the trip no refunds can be issued. For this reason, we highly recommend travel insurance.
Credits can be used towards a new balance only. A new deposit will be required for each new booking.
When signing up to one of our cycling holidays accept our Terms & Conditions below:
Acknowledgement of Responsibility and Waiver of Liability Form
1. I am required to comply with all statutory and legal requirements when participating in the cycling holiday, including but not limited to all road traffic laws.
2. I am required to follow all instructions from the Organiser, its employees or agents. I understand that if I fail to comply with these instructions, the Organiser reserves the right to suspend my involvement in the cycling holiday and that I shall not be entitled to any refund of any amounts I have paid to the Organiser for participating in the cycling holiday in such circumstances.
3. I am physically capable of taking part in the cycling holiday and have no medical condition which would affect my participation in the cycling holiday and my participation is at my own risk. I assume all risks associated with cycling including but not limited to, falls, contact with other riders, the effects of the weather including high heat or humidity, traffic and the conditions of the road, all such risks being know and appreciated by me. I also assume all risks associated with transfers to and from the cycling holiday and any ancillary activities while on the cycling holiday.
4. I have provided accurate information to the Organiser about my cycling experience and ability and I confirm that I am competent enough to participate in my chosen cycling holiday.
5. I am solely responsible for my possessions. The Organiser accepts no risk for any damage to or loss of my property whilst taking part in the cycling holiday.
6. I am responsible for the condition and maintenance of the bike I use on the cycling holiday and any other equipment I bring to or use on the cycling holiday.
7. The Organiser gives no guarantee or warranty in respect of any maintenance or repairs carried out at my request on any bike or other equipment.
8. The Organiser will not be liable for any damage to my property as a result of any maintenance or repairs carried out at my request on any bike or other equipment.
9. I confirm that I have put in place my own travel and medical insurance and any medical or legal assistance which I require on the cycling holiday will be arranged by the Organiser on my behalf and will be provided at my expense and risk.
10. I have provided emergency contact details to the Organiser and authorise the Organiser to contact that person(s) in the event of an emergency.
11. In the event of any medical emergency, I authorise the Organiser to arrange any necessary medical or surgical treatments and to sign any required form of consent on my behalf.
12. I understand that cycling is a physically strenuous activity and there are risks and dangers inherent in taking part in the cycling holiday. These include the risk of injury and death and loss of or damage to my property. I accept full responsibility for these risks, and I agree that the Organiser, its employees and agents are released from any liability resulting from my injury or death or any loss of or damage to my property suffered during the cycling holiday. I hereby attest that I am in good general health to take part in physical activity and have not been advised against participating by a qualified medical professional. I certify that there are no health related reasons or problems which preclude my participation in this activity.
13. I will indemnify the Organiser for all losses suffered by the Organiser as a result of my behaviour, negligence or failure to comply with the terms of this Acknowledgement and Waiver Form.
14. I HEREBY ACCEPT ALL THE RISKS OF participating in the cycling holiday. I accept for myself, my heirs, and my personal representatives full responsibility for personal bodily injury, death, or property losses that may occur as a result of my being a part of this programme or engaging in training sessions of any kind. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, vehicular traffic, lack of hydrations, and actions of other people including, but not limited to, participants, volunteers, monitors, and/or producers of the activity.
15. I understand while participating in this activity, I may be photographed. I agree to allow my photo, video or film likeness to be used for any legitimate purpose by the activity holders, producers, sponsors, organisers and assigns for social media purposes.
16. The laws of Ireland are applicable to this Acknowledgement Form.
17. Having read and understood this Acknowledgement of Responsibility and Liability Form, I waive and release the Organiser and their representatives from all claims or liabilities of any kind arising out of my participation in the cycling holiday.
I HAVE READ THIS RELEASE AND WAIVER OF LIABILITY, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND HAVE SIGNED IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT, ASSURANCE, OR GUARANTEE BEING MADE TO ME AND INTEND MY SIGNATURE TO BE COMPLETE AND UNCONDITIONAL RELEASE OF ALL LIABILITY TO THE GREATEST EXTENT ALLOWED BY LAW.